Audiobook8 hours
Driving Loyalty: Turning Every Customer and Employee Into a Raving Fan for Your Brand
Written by Kirk Kazanjian
Narrated by Jonathan Yen
Rating: 3.5 out of 5 stars
3.5/5
()
About this audiobook
Best-selling author and marketing expert Kirk Kazanjian knows the importance of building brands, nurturing client relations, and forming partnerships. In Driving Loyalty, listeners go behind the scenes of Enterprise Holdings -- the parent company of Enterprise, Alamo, and National rental car companies -- to discover how attention to stakeholder relationships can be a key factor in success.
Related to Driving Loyalty
Related audiobooks
Your Customer Rules!: Delivering the Me2B Experiences That Today's Customers Demand Rating: 0 out of 5 stars0 ratingsCustomer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue Rating: 5 out of 5 stars5/5Upstanding: How Company Character Catalyzes Loyalty, Agility, and Hypergrowth Rating: 0 out of 5 stars0 ratingsThe Frictionless Organization: Deliver Great Customer Experiences with Less Effort Rating: 0 out of 5 stars0 ratingsAnswering the Ultimate Question: How Net Promoter Can Transform Your Business Rating: 5 out of 5 stars5/5The Customer Success Economy: Why Every Aspect Of Your Business Model Needs A Paradigm Shift Rating: 5 out of 5 stars5/5Hiring Your First Employees and Contractors Rating: 5 out of 5 stars5/5RAISE Your Value: 5 Steps for Architecture and Engineering Firms to Uncover Hidden Value, Design a Winning Advantage and Charge More Rating: 0 out of 5 stars0 ratingsThe Ultimate Question Rating: 5 out of 5 stars5/5The Liberated CEO: The 9-Step Program to Running a Better Business so it Doesn't Run You Rating: 0 out of 5 stars0 ratingsCustomer Success Manifesto: How to get clients to stay longer, feel happy and achieve better results. Rating: 0 out of 5 stars0 ratingsFuel Your Employer Brand Rating: 5 out of 5 stars5/5Scale: Seven Proven Principles to Grow Your Business and Get Your Life Back Rating: 5 out of 5 stars5/5The Automatic Customer: Creating a Subscription Business in Any Industry Rating: 5 out of 5 stars5/5The Power of Why: Breaking Out In a Competitive Marketplace Rating: 4 out of 5 stars4/5Fail Fast or Win Big: The Start-Up Plan for Starting Now Rating: 4 out of 5 stars4/5The Subscription Playbook: How to build a rock-solid recurring revenue stream Rating: 0 out of 5 stars0 ratingsWhat a Unicorn Knows: How Leading Entrepreneurs Use Lean Principles to Drive Sustainable Growth Rating: 5 out of 5 stars5/5Lean Customer Development: Building Products Your Customers Will Buy Rating: 4 out of 5 stars4/5Business Model You: A One-Page Method For Reinventing Your Career Rating: 4 out of 5 stars4/5Matter: Move Beyond the Competition, Create More Value, and Become the Obvious Choice Rating: 4 out of 5 stars4/5Sweat, Scale, Sell: Build Your Business into an Asset of Value Rating: 5 out of 5 stars5/5Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work Rating: 4 out of 5 stars4/5Business Lessons Learned Along The Way: The Reference Guide for Those Seeking Extraordinary Success Rating: 0 out of 5 stars0 ratingsChief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine Rating: 0 out of 5 stars0 ratingsDone Rating: 5 out of 5 stars5/5Selling Professional Services the Sandler Way Or, Nobody Ever Told Me I'd Have to Sell! Rating: 5 out of 5 stars5/5
Management For You
The Introverted Leader: Building on Your Quiet Strength Rating: 4 out of 5 stars4/5The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team Rating: 5 out of 5 stars5/5The 7 Habits of Highly Effective People: 30th Anniversary Edition Rating: 5 out of 5 stars5/5The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months Rating: 4 out of 5 stars4/5Company Rules: Or Everything I Know About Business I Learned from the CIA Rating: 4 out of 5 stars4/5The 7 Habits of Highly Effective People Rating: 4 out of 5 stars4/5The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever Rating: 5 out of 5 stars5/5The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers Rating: 5 out of 5 stars5/5Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity Rating: 4 out of 5 stars4/5Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity Rating: 4 out of 5 stars4/5The E-Myth Revisited: Why Most Small Businesses Don't Work and Rating: 5 out of 5 stars5/5Thinking in Systems: A Primer Rating: 5 out of 5 stars5/5Good to Great Rating: 5 out of 5 stars5/525 Ways to Win with People: How to Make Others Feel Like a Million Bucks Rating: 5 out of 5 stars5/5The Authentic Leader: Five Essential Traits of Effective, Inspiring Leaders Rating: 4 out of 5 stars4/5Spark: How to Lead Yourself and Others to Greater Success Rating: 5 out of 5 stars5/5The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail Rating: 5 out of 5 stars5/5The Anxious Achiever: Turn Your Biggest Fears into Your Leadership Superpower Rating: 4 out of 5 stars4/5Principle-Centered Leadership Rating: 4 out of 5 stars4/5The Effective Executive: The Definitive Guide to Getting the Right Things Done Rating: 4 out of 5 stars4/5The New One Minute Manager Rating: 5 out of 5 stars5/5The Power Code: More Joy. Less Ego. Maximum Impact for Women (and Everyone). Rating: 4 out of 5 stars4/5Only the Paranoid Survive: How to Exploit the Crisis Points That Challenge Every Company Rating: 4 out of 5 stars4/5Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter Rating: 5 out of 5 stars5/5How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job Rating: 5 out of 5 stars5/5The First Minute: How to start conversations that get results Rating: 5 out of 5 stars5/5Developing the Leader Within You 2.0 Rating: 5 out of 5 stars5/5Radical Candor by Kim Scott - Book Summary: Be A Kickass Boss Without Losing Your Humanity Rating: 5 out of 5 stars5/5
Reviews for Driving Loyalty
Rating: 3.3333333333333335 out of 5 stars
3.5/5
3 ratings1 review
- Rating: 3 out of 5 stars3/5Using Enterprise as an example, Kirk explains how principles of kindness and helping others will help your own business grow.
Parts of the book seemed redundant as he showed by Enterprises' example similar principles.