Customer Success Manifesto: How to get clients to stay longer, feel happy and achieve better results.

Written by Jay Goncalves and Ben McLellan

Narrated by Ben McLellan

Online gurus are lying to you about scaling to hundreds of clients without an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done on how you serve your clients, we've got you.

For a long time, marketers, specifically in the online space, have been making bolder and bolder promises. We started with promises of being capable of running a six-figure business (expert or agency), then everyone was promising a seven-figure business, and nowadays they promise you multiple seven figures without even working.

You might have fallen prey to that, pumping more money into ads, hiring appointment setters, and having a massive sales team. Still, you face the same challenges as before, but with more chaos.

Solve the client drop-off struggle with our Fulfillment Funnel strategy and enjoy a life of freedom, more clients crossing the finish line, a team that's empowered for success, and a business your proud of, The Ethical Scaling way.

• Language: English
• Publisher: Ethical Scaling
• Release date: Feb 28, 2023
• ISBN: 9781669664208