In this episode, Scott interviews Michael Kaufman, an expert in e-commerce and Amazon selling, about the importance and impact of offering a lifetime warranty as a strategy to build brand identity and customer loyalty. They discuss how this approach can differentiate a brand in a competitive market, foster trust with customers, and contribute to long-term success on Amazon. Additionally, they share tips and advice for sellers interested in implementing a similar warranty strategy in their businesses. Episode Notes: 00:25 - Michael Kaufman Introduction 01:10 - How Michael Started 03:45 - Lifetime Warranty 04:55 - Building Credibility from Reviews 06:05 - Fulfilling Claims 08:40 - Organic Product Launch 09:50 - Conversion from Lifetime Warranty 11:15 - Putting the Warranty in the Main Image 12:05 - Tricking the Amazon Algorithm 12:55 - Lifetime Value of Customers 15:25 - Thinking Like a Customer 16:10 - Warranty Registration 17:35 - Utilizing Mailers LinkedIn: linkedin.com/in/protuffproductsWebsite: https://brandfortresshq.com/ Related Post: 8 Strategies To Boost Your Conversion Rates on Amazon