9 min listen
#201: Leadership and the Customer Experience with Faisal Pandit, Panasonic
#201: Leadership and the Customer Experience with Faisal Pandit, Panasonic
ratings:
Length:
35 minutes
Released:
Dec 17, 2021
Format:
Podcast episode
Description
Today we’re going to talk about the relationship between leadership and the quality of the customer and employee experience. To help me discuss this topic, I’d like to welcome Faisal Pandit, President of Panasonic System Solutions Company of North America.
Released:
Dec 17, 2021
Format:
Podcast episode
Titles in the series (100)
#30 Brand as Experience: Second part of a multi-episode discussion of what changed to cause the need for agile brands. Unlike the “Mad Men” days of advertising, it’s not enough to send one-way messages. Successful brands don’t talk at people, they engage with them. A... by The Agile Brand™ with Greg Kihlström