31 min listen
527: Leading Your Clients with Beth Potter and Heather Plum
527: Leading Your Clients with Beth Potter and Heather Plum
ratings:
Length:
36 minutes
Released:
Aug 4, 2022
Format:
Podcast episode
Description
Here’s what we’ll cover in this episode: 2 pathways for beating your competitors (and why focusing on customer experience is always the best option) How to use customer feedback to improve customer experience Tools that Beth and Heather use to gather feedback How to strike 1-on-1 conversations with members to make them feel seen and heard 4 key areas to focus on when building your client journey. LINKS: https://studiogrow.co/episode526/ https://studiogrow.co/episode525/
Released:
Aug 4, 2022
Format:
Podcast episode
Titles in the series (100)
059: {Best of} The 7 Compensation Plans We Use For Our Team Members: We are right in the middle of our “Best Of” series, and I am so excited to reshare this episode with you! One of the biggest questions I get: I’m ready to expand my team, but I have no idea how to pay them? In this episode, we’re going to be... by The Business of Boutique Fitness