Today’s guest is Hugh Alley,   Hugh has a breadth of experience in helping organizations make measurable improvements in productivity, quality, and delivery, all of which improve profitability. He also helps people become better leaders. His work has been improving operational performance in manufacturing, services, and the public sector.     Hugh lives in Burnaby British Columbia and is very active in the continuous improvement and Kata community in the Cascadia region.   Hugh is the author of Becoming The Supervisor (Productivity Press, June 2020), a story focused on developing the core skills of front-line leaders. Connect with Hugh on LinkedIn Hugh’s Website BecomingTheSupervisor.com   Hugh’s Book Recommendations Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek The Toyota Kata Practice Guide: Practicing Scientific Thinking Skills for Superior Results in 20 Minutes a Day by Mike Rother Who: The A Method for Hiring by Geoff Smart and Randy Street   Get your copy of Hugh’s Book  Becoming the Supervisor: Achieving Your Company's Mission and Building Your Team