Is the digital lending experience broken?While trying to find a proper balance of human interaction and self-service, many financial brands continue to miss opportunities to improve these transactions.
Jeff Keltner , Senior Vice President of Business Development at Upstart , tells us how banks and credit unions can streamline their customers’ friction points in the digital lending experience.
Join us as we discuss:
Balancing human interaction with self-service (4:01)
Why financial brands struggle to maximize their data (15:59)
How alternative AI data can revolutionize lending (21:51)


Check out these resources we mentioned during the podcast:
Jeff Keltner
Upstart
Leaders in Lending


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