Empathy, diversity, & valuing the consumer are all at the core of why many big banks are losing out to smaller financial institutions. For too long, banking staples have put profit over the consumer experience and people are taking notice.
Bradley Leimer, Founder of Unconventional Ventures, joins the show to discuss pain points for traditional banks and strategies to adopt a new empathetic approach.
What we talked about:

Going Beyond Good in Financial Services
Opportunities of Innovating w/ Empathy for Financial Brands
Inclusivity & Losing Community in Big Banking
How to Be Profitable w/ Purpose
Roadblocks for Financial Brands to Adopt a Consumer-First Approach
Actionable Step for the Listeners

Check out these resources we mentioned during the podcast:

Beyond Good by Theodora Lau & Bradley Leimer
Kendrascott.com
One Vision Podcast
Bradley’s Twitter
Bradley@Unconventionalventures.comTo hear more interviews like this one, subscribe to Banking On Digital Growth on Apple Podcasts, Spotify, or your preferred podcast platform.