In this episode of the podcast, we have Matt Banna, an Enterprise Account Executive at KaiNexus. Join us as we delve into the world of process improvement, sales strategy, and fostering engagement. Matt shares valuable insights on managing change, finding the right balance between structure and flexibility, and the power of recognizing behaviors over specific results. Discover how executive buy-in and active participation can drive long-term success in lean processes.  https://theleaneffectpodcast.com/ https://www.facebook.com/TheLeanEffectPodcast https://www.facebook.com/groups/272448766629082/ https://www.linkedin.com/company/the-lean-effect-podcast/ Insta: @theleaneffectpodcast Twitter @EffectLean Guest: Mat Banna https://www.linkedin.com/in/matt-banna/ matt.banna@kainexus.com Host: Mark Dejong: https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/ Mark@4ppartners.ca https://www.4ppartners.ca Phone: 1-778-807-9691