In this episode, Keith Ingels, Raymond Lean Management manager of solutions with over twenty years of experience in the Toyota Material Handling network, covered supply chain difficulties, customer experience, continuous improvement, and so on. We spoke about how we can apply the methodology of continuous improvement to any service-based organization, from retail and hospitality to accounting and marketing businesses. https://theleaneffectpodcast.com/ https://www.facebook.com/TheLeanEffectPodcast https://www.facebook.com/groups/272448766629082/ https://www.linkedin.com/company/the-lean-effect-podcast/ Insta: @theleaneffectpodcast Twitter @EffectLean Guest: Keith Ingels https://www.linkedin.com/in/keith-ingels-14453615/ keith.ingels@raymondcorp.com Host: Mark Dejong: https://www.linkedin.com/in/mark-de-jong-investor-lean-advisor-0288695/ Mark@4ppartners.ca https://www.4ppartners.ca Phone: 1-778-807-9691