1 min listen
As a travel advisor, how do I break up with clients?
As a travel advisor, how do I break up with clients?
ratings:
Length:
51 minutes
Released:
Nov 28, 2022
Format:
Podcast episode
Description
This week on Trade Secrets, hosts Emma Weissmann and Jamie Biesiada are tackling all things client relations with Jennifer Jacob. Jennifer is the COO and co-founder of Tique, a travel advisor brand and systems design studio, and the former founder of Explorateur Travel. They tackle qualifying clients, keeping track of — and using — client data, breaking up with clients and beyond. You’ll also learn about Jennifer’s “pushback channel,” which often leads to the “bless and release.” Hear about all that and more this week on Trade Secrets.
Further resources:
Tique on Instagram and on the web
Jennifer’s book recommendations, “Crucial Conversations” and “Radical Candor”
Trade Secrets episode on charging fees
Explorateur Travel, the agency Jennifer founded
From TravelAge West: New travel advisor businesses that will help the industry build back better
From TravelAge West: Five ways for travel advisors to deal with (or fire) problematic clients
Travefy’s webinar on firing clients
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: tradesecrets@travelweekly.com
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.
Further resources:
Tique on Instagram and on the web
Jennifer’s book recommendations, “Crucial Conversations” and “Radical Candor”
Trade Secrets episode on charging fees
Explorateur Travel, the agency Jennifer founded
From TravelAge West: New travel advisor businesses that will help the industry build back better
From TravelAge West: Five ways for travel advisors to deal with (or fire) problematic clients
Travefy’s webinar on firing clients
Need advice?
Call our hotline and leave a message: 201-902-2098
Email us: tradesecrets@travelweekly.com
Theme song:
Sock Hop by Kevin MacLeod
Link: https://incompetech.filmmusic.io/song/4387-sock-hop
License: https://filmmusic.io/standard-license
See omnystudio.com/listener for privacy information.
See omnystudio.com/listener for privacy information.
Released:
Nov 28, 2022
Format:
Podcast episode
Titles in the series (78)
Trade Secrets by Travel Weekly and TravelAge West — Trailer by Trade Secrets Podcast