26 min listen
119: Building Trust by Delivering on Your Brand Promise With Jason Bradshaw
119: Building Trust by Delivering on Your Brand Promise With Jason Bradshaw
ratings:
Length:
37 minutes
Released:
Nov 13, 2022
Format:
Podcast episode
Description
In this episode, I talk about the 3 principles to creating a customer focused culture. - Great companies reduce gap between expectations and realty when it comes to customer service - You can create raving fans by adding value and connections with customers before and after the sale - When you deliver on your promise consistently and honestly, you will build trust with your customers - Minimize pain to your employees so they pass that ease along to customers Learn more about Jason at https://www.jasonsbradshaw.com/ It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/The_TonyJohnson Instagram: https://www.instagram.com/THE_TONYJOHNSON/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com
Released:
Nov 13, 2022
Format:
Podcast episode
Titles in the series (98)
57: Building Collaboration Through the Future of Workplace Design with Barbara Boden: Workplace amenities are the heart of employee experiences and lead the way to a culture of innovation by Customer Service Academy