30 min listen
74: 7 Pieces of a Great Guest Experience
74: 7 Pieces of a Great Guest Experience
ratings:
Length:
19 minutes
Released:
Aug 16, 2021
Format:
Podcast episode
Description
In this episode, I talk about the 7 pieces of providing amazing customer experiences for your clients and customers. Safety Service Urgency Execution Memories Expectation Inclusiveness It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/ServiceRecipe Instagram: https://www.instagram.com/recipeforservice/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com
Released:
Aug 16, 2021
Format:
Podcast episode
Titles in the series (98)
71: Empowering Employees Through Well-Deployed Technology With Bennett Bennett: Great tech frees teams for higher value tasks and removes hassles for customers by Customer Service Academy