30 min listen
64: Why Now Is the Time to Hire a Customer Experience Officer
64: Why Now Is the Time to Hire a Customer Experience Officer
ratings:
Length:
19 minutes
Released:
May 23, 2021
Format:
Podcast episode
Description
In this episode, I talk about the 3 reasons why you should have a Customer Experience Officer in your organization. They are experts at busting down silos They keep the focus on the customer They can champion the strategic and the tactical at the same time It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/ServiceRecipe Instagram: https://www.instagram.com/recipeforservice/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com
Released:
May 23, 2021
Format:
Podcast episode
Titles in the series (98)
71: Empowering Employees Through Well-Deployed Technology With Bennett Bennett: Great tech frees teams for higher value tasks and removes hassles for customers by Customer Service Academy