Jordan is the Co-Founder and COO of Nudge, a communications platform for frontline employees.Look at virtually any employee opinion survey or turnover report taken over the past two decades and undoubtedly communication will not only be listed at (or near) the top, but there will be a lot of frustration up and down the chain about how information should be disseminated to change the results of those surveys.Pre-shift meetings, emails and posting notices have been the go to methods for getting information out to front line workers but in the hustle of a busy shift, pre-shifts are quick, emails ignored and posted notices become part of the background, so it’s no wonder why employees feel they don’t get what they need to do their jobs effectively.Real time communication has been the missing link and that’s what we’re covering today. Jordan shares insights into how some of the best brands in the world continue to drive high levels of work engagement and why tech solutions may just be the key to solving a staffing crisis that many hotels and restaurants are facing.About JordanJordan Ekers is Co-founder and COO of Nudge, the top-rated communications platform for frontline employees. He’s worked with many of North America’s leading retail, foodservice, and hospitality brands to design transformative approaches for executing the brand promise and empowering frontline teams. Jordan is a Forbes Council Member and has been a speaker and conference chair at major industry events, such as NRF’s Big Show and the Future Stores series, as well as a guest on BNN Bloomberg.LinksWebsite: https://nudge.co The Deskless Report: https://bit.ly/3IYSFe7---Thank you to Breezeway for sponsoring this episode. If you’re looking for an operations software platform that will make an immediate impact on your business, visit breezeway.io/provenprinciples to learn more.---For past episodes, show notes or if you’ve got a story that might make a great episode, head over to theprovenprinciplespodcast.com. We’d love to hear from you.You can subscribe to the show wherever you get your podcasts, even on YouTube... and if you haven’t already, don’t forget to leave us a rating and a review. Thanks for listening to The Proven Principles Hospitality Podcast.