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    #8: Online Review Strategy

    #8: Online Review Strategy

    FromThe Proven Principles Hospitality Podcast

    Start listeningView podcast show

    #8: Online Review Strategy

    FromThe Proven Principles Hospitality Podcast

    ratings:
    Length:
    11 minutes
    Released:
    May 13, 2020
    Format:
    Podcast episode

    Description

    On this episode we discuss why you need a customer review strategy. Be it TripAdvisor, Google Reviews, Yelp, OTA reviews, or any of the other countless platforms out there, understanding how your customers interact with and experience your business and how you respond is vital to your success. This is why reviews are so useful… because they give you intel you may not normally have.

    https://knowinghospitality.com
    Released:
    May 13, 2020
    Format:
    Podcast episode

    Titles in the series (100)

    Welcome to The Proven Principles Hospitality Podcast! From hotels to short term rentals, this show is aimed at demystifying the inner workings of the hospitality industry. Join us each week as we feature expert interviews, while breaking down the tactics and habits of hospitality insiders and world-class performers. Hosted by Adam Knight, Co-Founder of Recreation Vacation Rentals, hospitality veteran and operations expert with 25-years across luxury brands and independent hotel companies. Listen and subscribe wherever you get your podcasts. Visit https://theprovenprinciplespodcast.com to learn more.