Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, Love Hate Hotels. His lighthearted, yet detailed and illustrative writing about his career in hospitality gives a behind the scenes look at what it’s like in the trenches of a hotel and why so many of us both love and hate the industry.
He discusses how he got his start and climbed the ladder, moving from position to position, hotel to hotel; lessons learned through his journey and his message to those just getting started in their career. This was a fun episode that sparked discussion about education vs. experience and brought back many memories from my own career in hotels.
On this episode we discuss:

Why working in hospitality is so unique (11:58)
The career-long lessons and leanings from working at the Front Desk (15:00)
Moving/Bouncing from job to job (20:09)
Career progression decisions - going from Operations to Sales (23:35)
Hospitality management degrees and other education opportunities (36:09)
Cultural changes needed in hospitality (46:00)
The ultimate message of “Love Hate Hotels” (1:00:10)


About Tony
Tony Matthews II is the Author of the Love Hate Hotels book series, Creator of @LoveHateHotels across social media platforms, and Founder of Love Hate Hotels, Inc. (hotel headhunting, consulting, & influencing).

Links
Instagram: @LoveHateHotels
Twitter: @LoveHateHotels
Link to purchase the first Love Hate Hotels book: https://amzn.to/2Z5h5Of
Shop: https://lovehatehotels.spreadshirt.com/
Youtube: https://www.youtube.com/user/tonymatthewsii
LinkedIn: https://www.linkedin.com/in/tonymatthewsii
Inquiries: Tony@LoveHateHotels.com
---
We want to hear from you! Send in a voice message or review to the podcast: https://anchor.fm/provenprinciples/message
---
Do you need to revamp your hospitality business strategy? Do you need help with a project or someone to work with on a tough problem in your hotel or restaurant?
If I can help you in any way, please don’t hesitate to reach out. You can book a free call with me by going to knowinghospitality.com/contact