Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

405 – How to Increase Customer Retention with Kerri McDonald

405 – How to Increase Customer Retention with Kerri McDonald

FromGift Biz Unwrapped


405 – How to Increase Customer Retention with Kerri McDonald

FromGift Biz Unwrapped

ratings:
Length:
50 minutes
Released:
Jan 14, 2023
Format:
Podcast episode

Description

Here's possibly the most important thing you can do to grow your business.

Learn how to retain customers who have already purchased from you so they buy again. 

Of course, some customers will drop off, month to month, or be one-time purchasers.

But the strategy you'll hear about today can STOP that constant search for new customers every month! 

Kerri dove head-first into e-commerce over four years ago, driving her first brand to eight-figure status as Director of Marketing in less than three years.

Ready for a new challenge, Kerri co-founded The Greenhouse with her partner in 2020. Centered on e-commerce, email, and SMS marketing, The Greenhouse has quickly grown into an agency where clients take root and flourish, generating over $10 million in revenue for its brands in the first year.

When not growing brands, Kerri inspires others by sharing her own multifaceted story. From major career changes, and rebounding from a business failure to co-found a thriving business, Kerri helps others craft a fulfilling, unique path in life that defies limits.
How To Increase Customer Retention

The mindset you need for marketing your business.
Why retaining as many customers as possible is so powerful.
How to understand your customers and the type of problems you help them solve.
Specific steps you can take to get started from scratch - no matter how small your biz!
The best tools for customer retention.
And lots more!

Tune in now to hear how you can build sustainable growth in your business with simple customer retention techniques!
Resources Mentioned

Content for Makers

Kerri's Contact Links
Website |  Instagram | LinkedIn
Join Our FREE Gift Biz Breeze Facebook Community
Become a Member of Gift Biz Breeze

If you found value in this podcast, make sure to subscribe so you automatically get the next episode downloaded for your convenience. Click on your preferred platform below to get started.

Also, if you'd like to do me a huge favor - please leave a review. It helps other creators like you find the show and build their businesses too. You can do so right here: Rate This Podcast

Apple Podcasts | Google Podcasts | Spotify

Thank you so much! Sue

Know someone who needs to hear this episode?

Click a button below to share it!
Released:
Jan 14, 2023
Format:
Podcast episode

Titles in the series (100)

Have you thought about turning your hobby into a profitable small business? This podcast shows you how to do just that. Whether you want a side gig for some extra cash or to get out of your 9-5, the handmade products you make for fun can hold the key! In each episode you'll hear steps and actions to take to start and grow a profitable business. It's created specifically for the handmade product business entrepreneur; a group I lovingly call Gifters, Bakers, Crafters, and Makers. You're a fabulous unique creative person and I'm here to help you get on the right path to making your vision a reality. There's a lot out there about building a service based business, some about building a product business, but handmade is different. There are specific nuances to handmade that we cover here. Have you thought about starting a business but not sure what the first steps should be and you're afraid to do it "wrong?" Have you started your business but it's not progressing as you had envisioned? Are you confused about Etsy, Amazon Handmade and Shopify platforms? What about email marketing and Facebook or Instagram ads for attracting sales? There is so much to know it can be overwhelming and confusing. I'm your host, Sue Monhait, and I interview business owners who have been where you are. This is combined with over 30 years of experience consulting hundreds of boutique and big brands along with opening two profitable product based business of my own, I'm here to help you realize your dream. At the end of each episode, you'll walk away with new ideas, tools, or processes that you can apply immediately to get results. Decide on your business. Learn how to get started. Hear what others do to get customers and increase their sales. A great first step is to subscribe to the show. Then you'll automatically get each new episode as it releases - ready and waiting for you when it's convenient to listen. The main show becomes available on Saturday morning with a short Tips & Talk episode on Wednesday. I want you to know that you don't have to do this alone. Find more free resources over at GiftBizUnwrapped.com and if you're looking for a community of handmade makers just like you, join us over in my private Facebook Group - Gift Biz Breeze.