Jane Portman, CEO at Userlist and UI Breakfast presenter, has tons of advice on how to write lifecycle emails for Saas.If you’ve ever been involved in writing Saas lifecycle emails – for example onboarding, activation, or upgrade emails – you know that it’s easier said than done. That’s because the actual writing is just the tip of the iceberg. As UX writers, we need to think holistically, define a user journey and set up sensible conversion goals.Jane goes through:Where to start designing effective emailsThe most important steps: The user journey, segmentation, and implementationHow to truly measure which emails make an impactWhy every Saas company needs a content resource library – and what to keep in your resource libraryAbout JaneJane Portman is the co-founder and CEO of Userlist, an email automation platform that specializes in understanding customer data. She is also the founder and presenter of UI Breakfast, a UI/UX design strategy podcast that has been running since 2014.LinksFollow Jane on LinkedInCheck out Userlist email automationUI Breakfast PodcastTry our free UX writing course