Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE! Bulletproof Dental Practice Podcast Episode 128 Hosts: Dr. Craig Spodak & Dr. Peter Boulden Key Takeaways ● Introduction  ● Theory Versus Practice  ● Summit 2020  ● What IS “Sweatyback”   ● #1 Reason Dentists Quit-OFFICE DRAMA  ● Having Difficult Conversations  ● No More Intermediaries  ● Seek To Destroy the Elephant in the Room  ● Drama Kills Your Bottom Line  ● If Disney Ran Your Hospital  ● TEAM  ● The Patient is ALWAYS the Boss  ● Unconscious Leadership  ● Hygiene-Strongest Pillar in the Practice  ● Triple Win    References  Summit 2020    Tweetable  Sub-Grouping: Toxic to Culture & Profits All Thought is Sub-vocal Speech  The Subtleties of Language Are the Key to Leadership  The Leader Eats Last  Seek to Destroy the Elephant in the Room “A person's success in life can usually be measured by the number of uncomfortable conversations he or she is willing to have.” TIM FERRIS