47 min listen
Dealing with Upset Patients
ratings:
Length:
24 minutes
Released:
Oct 22, 2020
Format:
Podcast episode
Description
Text ‘bulletproof’ to 33777 to stay in the know about all things Bulletproof, and buy the book HERE! Bulletproof Dental Practice Podcast Episode 176 Hosts: Dr. Craig Spodak & Dr. Peter Boulden Key Takeaways Introduction Values Verbiage Is Everything Validate Concerns Post-Operative Calling Alignment Issue Team First References Bulletproof Dental Practice Review Us Tweetables: Communication is either a loving response or a cry for help. Dr. Craig Spodak People just want to be understood. Dr. Peter Boulden Payback is best served cold. Dr. Peter Boulden
Released:
Oct 22, 2020
Format:
Podcast episode
Titles in the series (100)
MISC: Interview with a 4th year Dental Student - Matt Lewis: Practical Tips for Graduating Dental Students by Bulletproof Dental Practice