Text ‘bulletproof’ to 345345 to stay in the know about all things Bulletproof, and buy the book HERE!   Bulletproof Dental Practice Podcast Episode 117 Hosts: Dr. Craig Spodak & Dr. Peter Boulden Guest: Dr. Christopher Phelps   Key Takeaways:   Introduction Dr. Phelps’s Story Dr. Cialdini’s Methodology Consistency Principle Commitment Public Knowledge Developing New Models For Dentistry Mobile Practices Case Acceptance Sales, Skills & Ethics Understanding Decision Making Focusing The Patient Proactive Or Reactive Tailoring Your Presentation Finding Commonalities Confidence Choices Modelling Who You Are & Who You Are Meeting Knowing The Options Pro’s & Con’s Problem > Consequence > Solution Carefully Asking Questions   References:   Bulletproof Dental Summit 2019   The Phelps Institute   Dr. Robert Cialdini   Guide Them To Yes   Tweetable: You never want to ask a yes or no question to a leading question that was meant to start a dialogue.