Guest: Kelley Bollen, a Certified Animal Behavior Consultant with a master’s degree in Animal Behavior. Main question: What are the best ways to add enrichment to the lives of animals in a shelter? Takeaways: Design an enrichment program that includes the different types of enrichment – social, sensory, physical and mental stimulation – for the dogs, cats, and other animals in your shelter. Schedule and track enrichment on a white board so you can be sure it’s happening every day. Engage volunteers in helping to make sure that enrichment is happening for the animals. Staff can get busy, and so volunteers can be a great asset in making sure enrichment is happening. Links: * Kelley Bollen Consulting * Alive & Thriving animal behavior program for shelters * Bonney's recommendation: The Goodman Center * Comment on the podcast's Facebook page Recorded pre-COVID.