Guest: Denise Stevens, CEO of the nonprofit, low-cost Options Veterinary Care clinic in Reno. She is also the former chief operations officer at SPCA of Northern Nevada as well as Nevada Humane Society. And she is also co-founder of the original community cats organization called Community Cats. Main question: When a shelter gets full, what are the best ways to get the population down fairly quickly and what are the best ways to keep it from happening again? Links: * Options Veterinary Care * Bonney's recommendation: "We Should Aim for Perfection - And Stop Fearing Failure" TED Talk by Jon Bowers Recorded pre-COVID.