GUEST: Rebecca Guinn is CEO of LifeLine Animal Project, which manages Atlanta’s Fulton and DeKalb County animal shelters and which opened a new shelter, adoption center and clinic in 2019. LifeLine’s community outreach effort provides free vaccines, spay/neuter and other assistance to thousands of pets belonging to underserved Atlantans. LifeLine’s community cat program, the first and largest organized trap-neuter-return assistance program in Atlanta, has sterilized and vaccinated more than 40,000 community cats; and the LifeLine Spay & Neuter Clinics comprise the largest spay/neuter provider in Georgia, having performed more than 140,000 surgeries to date. Rebecca is active in the Animal Law Section of the State Bar of Georgia and is a member of Best Friends Animal Society’s No-Kill 2025 National Steering Committee. MAIN QUESTION: How can animal welfare leaders and managers keep an eye on the big picture while staying on top of day-to-day fires? TAKEAWAYS: The leader’s job is to keep the focus on the mission and to get others involved in it. Build a team of likeminded people, look for each person’s superpower and tap into it. Seek out people with skills that complement others on the team. We owe our best to the animals every time. Set that standard for yourself. Find the gaps in your community, and figure out what’s needed to close those gaps. Regularly ask yourself if you're solving the right problems and what you are trying to make better. Perform gap analyses; over time, you’ll get better at solving for the right problems. Embrace both ends of the leash. LINKS: Lifeline Animal Project — website Leadership recommendation: Nonprofit Tech for Good website and e-newsletter