In the early days of a startup, it's counterintuitive to focus on intangible things, like culture. However, if culture isn't established early on, it becomes hard to create the conditions for a culture to thrive and grow, as a company scales.
When it comes to culture, there's no better person to talk to than Marc Randolph, co-founder of Netflix. When building Netflix more than 20 years ago, Marc focused immensely on the culture of the company. To this day, people still follow the playbook of Netflix, in order to learn about building culture within companies.
Sam Corcos, co-founder and CEO of Levels, sat down with Marc to learn more about the importance of building culture from the ground up.
For more info about Marc's work, check out his:

Website
Podcast
Book

(05:08) – What is company culture?
(08:31) – Culture comes from emphasizing behaviors
(11:34) – How to send the right signals
(14:14) – A culture of personal responsibility
(18:33) – Treat people like adults
(21:35) – You can’t keep people who have bad judgment
(24:08) – Scaling amplifies mistakes
(40:37) – Explain why you make your decisions
(44:00) – Your team is your priority
(46:47) – The responsibilities of a manager
Transcripts and Show Notes
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