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326 – A Classy Way to Nurture Customer Relationships with David Wachs of Handwrytten

326 – A Classy Way to Nurture Customer Relationships with David Wachs of Handwrytten

FromGift Biz Unwrapped


326 – A Classy Way to Nurture Customer Relationships with David Wachs of Handwrytten

FromGift Biz Unwrapped

ratings:
Length:
56 minutes
Released:
Jul 12, 2021
Format:
Podcast episode

Description

How can you stand out from all the other businesses that do something similar? Today we're talking about nurturing customer relationships and how it can set you apart in the minds of your existing and potential customers.

Handwrytten provides scalable robotic solutions that write your notes in pen and changes the way brands and people connect.

Prior to Handwrytten, David founded Cellit, a leading mobile marketing platform servicing clients such as Abercrombie and Fitch and Walmart.

Both Handwrytten and Cellit were on Inc. Magazine’s 500 list of fastest-growing companies.

Today, David speaks on marketing technology, has been featured in the Washington Post and Wall Street Journal, and is a contributor to Inc. Magazine.
BUSINESS BUILDING INSIGHTS

If you want to start a company, now is the time.

Have confidence that you’ll be able to figure things out.

Don’t give up right away. In the game of entrepreneurship, you only lose when you leave the field.



Nurturing Customer Relationships

With all the digital noise in the world (emails, texts, online messengers, and more), handwritten notes stand out as personal and unique.

Handwritten notes allow you to http://giftbizunwrapped.com/episodes/knack (communicate at a personal level) with your clients.

Decide which card you want to use. Figure out what you want to do with the card, what you want to write, and how you’re going to send it

How to use cards to nurture http://giftbizunwrapped.com/episodes/maker-to-master-6 (customer relationships):

Tune in to hear more ideas!

Thank you notes to new customers for choosing you over another business

Welcome notes inside your product box or sent separately

Anniversary of purchase notes (i.e., 6 months or a year after purchase)

Suggest additional "you might like" products

Win back customers after mistakes with a free gift and handwritten note

Seasonal cards





Listen to the full conversation for all the tips!



Resources Mentioned

https://suemonhait.lpages.co/content-for-makers (Content for Makers)



David Contact Links
https://www.handwrytten.com/ (Website) | https://www.facebook.com/handwrytten (Facebook) | https://www.instagram.com/handwryttennotes/ (Instagram) |  https://twitter.com/handwrytten (Twitter) | https://www.linkedin.com/company/handwrytten/ (Linkedin)



Join Our FREE Gift Biz Breeze Facebook Community
https://www.facebook.com/groups/GiftBizBreeze (Become a Member of Gift Biz Breeze)

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Also, if you'd like to do me a huge favor - please leave a review. It helps other creators like you find the show and build their businesses too. You can do so right here: https://ratethispodcast.com/giftbizunwrapped (Rate This Podcast)

https://podcasts.apple.com/us/podcast/gift-biz-unwrapped/id986323267 (Apple Podcasts) | https://podcasts.google.com/?feed=aHR0cDovL3d3dy5naWZ0Yml6dW53cmFwcGVkLmNvbS9mZWVkL3BvZGNhc3Q=&inf_contact_key=f00b9b282a6156da6dc2e642eb167c2f680f8914173f9191b1c0223e68310bb1 (Google Podcasts) | https://open.spotify.com/show/380HmeoVquMHRzOepaoF0s (Spotify)

Thank you so much! Sue
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Released:
Jul 12, 2021
Format:
Podcast episode

Titles in the series (100)

Have you thought about turning your hobby into a profitable small business? This podcast shows you how to do just that. Whether you want a side gig for some extra cash or to get out of your 9-5, the handmade products you make for fun can hold the key! In each episode you'll hear steps and actions to take to start and grow a profitable business. It's created specifically for the handmade product business entrepreneur; a group I lovingly call Gifters, Bakers, Crafters, and Makers. You're a fabulous unique creative person and I'm here to help you get on the right path to making your vision a reality. There's a lot out there about building a service based business, some about building a product business, but handmade is different. There are specific nuances to handmade that we cover here. Have you thought about starting a business but not sure what the first steps should be and you're afraid to do it "wrong?" Have you started your business but it's not progressing as you had envisioned? Are you confused about Etsy, Amazon Handmade and Shopify platforms? What about email marketing and Facebook or Instagram ads for attracting sales? There is so much to know it can be overwhelming and confusing. I'm your host, Sue Monhait, and I interview business owners who have been where you are. This is combined with over 30 years of experience consulting hundreds of boutique and big brands along with opening two profitable product based business of my own, I'm here to help you realize your dream. At the end of each episode, you'll walk away with new ideas, tools, or processes that you can apply immediately to get results. Decide on your business. Learn how to get started. Hear what others do to get customers and increase their sales. A great first step is to subscribe to the show. Then you'll automatically get each new episode as it releases - ready and waiting for you when it's convenient to listen. The main show becomes available on Saturday morning with a short Tips & Talk episode on Wednesday. I want you to know that you don't have to do this alone. Find more free resources over at GiftBizUnwrapped.com and if you're looking for a community of handmade makers just like you, join us over in my private Facebook Group - Gift Biz Breeze.