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279 – Confused About Google My Business? with Jessica Totillo Coster of Ecommerce Badassery

279 – Confused About Google My Business? with Jessica Totillo Coster of Ecommerce Badassery

FromGift Biz Unwrapped


279 – Confused About Google My Business? with Jessica Totillo Coster of Ecommerce Badassery

FromGift Biz Unwrapped

ratings:
Length:
56 minutes
Released:
Aug 17, 2020
Format:
Podcast episode

Description

Are you confused by Google My Business?
Jessica is an eCommerce & Email Marketing Strategist for boutique owners & product entrepreneurs. After more than 20 years working in corporate retail, most recently as the Digital Marketing Manager for a national retailer with over 30 brick and mortar store locations and a 7-figure eCommerce business, she's learned from the top experts in the industry on all the things, including local SEO and how to take advantage of the tools Google provides to support your local business.
She loves supporting scrappy female entrepreneurs with actionable strategies and tactics to grow and scale their brands without having to spend a ton of money on advertising.
Today Jessica explains how to know if Google My Business is RIGHT for your business (or not) and how to use it!
This is Part 6 of my 6-Part Series covering your top sales platform options. 
Catch up on this series here:
http://giftbizunwrapped.com/captivate-podcast/ebay/ (Part 1: Why eBay)
http://giftbizunwrapped.com/captivate-podcast/amazon-handmade/ (Part 2: Selling on Amazon Handmade)
http://giftbizunwrapped.com/captivate-podcast/get-started-on-shopify (Part 3: Build the Perfect Shopify Website)
http://giftbizunwrapped.com/episodes/facebook-shops (Part 4: Introducing Facebook Shops)
http://giftbizunwrapped.com/episodes/sell-on-etsy (Part 5: Everything You Need To Know To Sell On Etsy)
Part 6: Confused About Google My Business?  <– YOU ARE HERE

BUSINESS BUILDING INSIGHTSGoogle My Business is meant for local, brick & mortar businesses or those that deliver locally.
Technically, if you don't have a physical location or deliver locally (shipping doesn't count), you should NOT have a GMB profile (use SEO instead).
A https://support.google.com/business/answer/3038063 (Google My Business profile) gets you more visibility online and allows you to control the information customers see about your business.
Communicate everything about your business in one place (hours, overview, promotions, contact info + more).
If you have a brick & mortar business - even if you don't sell online - you need a GMB profile.
Listen to the full episode for all the amazing biz tips!

Make GMB Work For YouThink of GMB as an online 'front window.'
Communicate your customer experience through photos - your products, the inside of your shop, your storefront (just not as the header), etc.
Update GMB posts regularly with announcements, promotions, specials, etc.
If your business has multiple locations, set up a GMB listing for each location. But you manage them all through the same dashboard.
GMB is not a "set it and forget it" thing. Actively manage your listing (say, once a week) so you don’t miss opportunities to communicate with customers.
Remember Google's goal (to help searchers find what they're looking for) and use your GMB profile to help them achieve it.
Follow Google's policies. Invest time to understand what Google My Business is and what are the expectations.
Listen to the full episode for a ton more GMB tips!

Resources MentionedSet up your GMB profile at: https://www.google.com/business/ (Google.com/business)

Jessica's Contact Linkshttps://ecommercebadassery.com/ (Website) | https://www.facebook.com/ecommercebadassery (Facebook) | https://www.instagram.com/ecommercebadassery/ (Instagram) | https://ecommercebadassery.com/category/podcast (eCommerce Badassery Podcast) | http://bit.ly/eCommBadassery-FacebookGroup (eCommerce Badassery Facebook Group)
Join Our FREE Gift Biz Breeze Facebook Communityhttps://www.facebook.com/groups/GiftBizBreeze (Become a Member of Gift Biz Breeze)
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Released:
Aug 17, 2020
Format:
Podcast episode

Titles in the series (100)

Have you thought about turning your hobby into a profitable small business? This podcast shows you how to do just that. Whether you want a side gig for some extra cash or to get out of your 9-5, the handmade products you make for fun can hold the key! In each episode you'll hear steps and actions to take to start and grow a profitable business. It's created specifically for the handmade product business entrepreneur; a group I lovingly call Gifters, Bakers, Crafters, and Makers. You're a fabulous unique creative person and I'm here to help you get on the right path to making your vision a reality. There's a lot out there about building a service based business, some about building a product business, but handmade is different. There are specific nuances to handmade that we cover here. Have you thought about starting a business but not sure what the first steps should be and you're afraid to do it "wrong?" Have you started your business but it's not progressing as you had envisioned? Are you confused about Etsy, Amazon Handmade and Shopify platforms? What about email marketing and Facebook or Instagram ads for attracting sales? There is so much to know it can be overwhelming and confusing. I'm your host, Sue Monhait, and I interview business owners who have been where you are. This is combined with over 30 years of experience consulting hundreds of boutique and big brands along with opening two profitable product based business of my own, I'm here to help you realize your dream. At the end of each episode, you'll walk away with new ideas, tools, or processes that you can apply immediately to get results. Decide on your business. Learn how to get started. Hear what others do to get customers and increase their sales. A great first step is to subscribe to the show. Then you'll automatically get each new episode as it releases - ready and waiting for you when it's convenient to listen. The main show becomes available on Saturday morning with a short Tips & Talk episode on Wednesday. I want you to know that you don't have to do this alone. Find more free resources over at GiftBizUnwrapped.com and if you're looking for a community of handmade makers just like you, join us over in my private Facebook Group - Gift Biz Breeze.