Discover this podcast and so much more

Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

084 – Customer Solutions Prove Profitable with Derek Thielke of Northwoods Cheese

084 – Customer Solutions Prove Profitable with Derek Thielke of Northwoods Cheese

FromGift Biz Unwrapped


084 – Customer Solutions Prove Profitable with Derek Thielke of Northwoods Cheese

FromGift Biz Unwrapped

ratings:
Length:
42 minutes
Released:
Nov 14, 2016
Format:
Podcast episode

Description

Derek is the President and majority owner of Northwoods Cheese Co, which was started by Randy Krause, Henry Zwicky, and Derek almost 15 years ago.
Their mission is twofold; to provide Superior Products, and Excellent Service and Customer Satisfaction.
One way to accomplish this is by partnering with Greenco Industries in Monroe, WI. This allows them to provide meaningful employment opportunities for persons with disabilities.
Northwoods Cheese also offers a full range of products beyond their wide variety of cheeses. To be selected as one of their manufacturers, they must share the same business philosophy. They need to deliver the highest quality of materials, flavor, and packaging.
Their newest venture company is Milk Truck Cheese Co, which provides the Cherky brand of food products. The first product offering under this brand contains aged cheddar cheese, bacon and a hint of jalapeno pepper flavor.
Business InspirationA business formed from seeing what NOT to do [4:24]
A wild story about how they got their first customer. Would you be this brave? [6:47]
Candle Flickering MomentsWhat? We should make money the first year? [17:38]
Producing new products before they were sold. [18:34]
Business Building InsightsTough talk about being in business for yourself [11:48]
Be in the “solutions” business [14:48]
How participating in an outdoor festival led to a new product idea. [24:34]
Catalogs are a good way to expose customers to other products and service they may not know about. [27:38]
Derek’s customer service trick is explained in detail – he tells all! [28:49]
Success TraitListen to Derek talk admirably about his dad and the lesson he learned about being a hard worker. [32:58]
Productivity/Lifestyle Toolhttps://www.act.com (ACT! Contact Management Software) – Enables small businesses to manage contact information and activity for marketing and customer service.
Recommended Reading and Listeninghttp://www.giftbizbook.com ()
 
Derek took on the challenge of reading The Bible cover to cover. There are many versions of The Bible on Amazon so I’m not going to link to a specific one here.
Contact Linkshttp://www.northwoodscheese.com (Website)
https://www.facebook.com/NWCheeseCo/ (Facebook)
https://www.linkedin.com/in/derek-thielke-b0126313 (LinkedIn)
If you found value in this podcast, make sure to subscribe and leave a review in http://www.giftbizunwrapped.com/ApplePodcasts (Apple Podcasts) or http://www.giftbizunwrapped.com/GooglePodcasts (Google Podcasts). That helps us spread the word to more makers just like you. Thanks! Sue
Released:
Nov 14, 2016
Format:
Podcast episode

Titles in the series (100)

Have you thought about turning your hobby into a profitable small business? This podcast shows you how to do just that. Whether you want a side gig for some extra cash or to get out of your 9-5, the handmade products you make for fun can hold the key! In each episode you'll hear steps and actions to take to start and grow a profitable business. It's created specifically for the handmade product business entrepreneur; a group I lovingly call Gifters, Bakers, Crafters, and Makers. You're a fabulous unique creative person and I'm here to help you get on the right path to making your vision a reality. There's a lot out there about building a service based business, some about building a product business, but handmade is different. There are specific nuances to handmade that we cover here. Have you thought about starting a business but not sure what the first steps should be and you're afraid to do it "wrong?" Have you started your business but it's not progressing as you had envisioned? Are you confused about Etsy, Amazon Handmade and Shopify platforms? What about email marketing and Facebook or Instagram ads for attracting sales? There is so much to know it can be overwhelming and confusing. I'm your host, Sue Monhait, and I interview business owners who have been where you are. This is combined with over 30 years of experience consulting hundreds of boutique and big brands along with opening two profitable product based business of my own, I'm here to help you realize your dream. At the end of each episode, you'll walk away with new ideas, tools, or processes that you can apply immediately to get results. Decide on your business. Learn how to get started. Hear what others do to get customers and increase their sales. A great first step is to subscribe to the show. Then you'll automatically get each new episode as it releases - ready and waiting for you when it's convenient to listen. The main show becomes available on Saturday morning with a short Tips & Talk episode on Wednesday. I want you to know that you don't have to do this alone. Find more free resources over at GiftBizUnwrapped.com and if you're looking for a community of handmade makers just like you, join us over in my private Facebook Group - Gift Biz Breeze.