If this least year has shown us anything, it is that life is unpredictable and can sometimes throw a wrench into our plans, causing us to go into emergency mode. What do we do when this happens? What is our plan for when the roastery goes down? If you are like most busy owners, you probably don't have much of a plan in place for when these things happen. Having a robust and well rehearsed contingency plan can literally save your business and those who depend on it. But where do you start and what should you plan for? To help us figure this all out we are talking with Andi Trindle Mersch of Philz Coffee!  Andi Trindle Mersch is Director of Coffee, Tea, and Sustainability with Philz Coffee.  In these roles, she oversees coffee and tea sourcing and quality and leads company wide sustainability efforts. Andi has held a variety of responsibilities throughout more than 26 years in specialty coffee. She has published numerous trade journal articles and lectured nationally and internationally on many topics in the coffee sector and more recently in sustainability.  She has held a number of leadership and board roles within the broader specialty coffee industry and is currently serving on the Food 4 Farmers Board of Directors and the newly formed Coffee Coalition for Racial Equity. Today Andi will expand on her 2 part Roast Magazine article on Coffee Plant continuity Planning and give us practical and insightful advice to take the first and best steps in making contingency planning a reality for your roastery.  We cover: Why it is critical to have a plan 1st steps in getting started Parts of your bunisess to prioritize Including all players in the planning Investment of time and money Choosing contingency partners Serving well in an emergency Planning in phases The benefit of networking and mutuality  The ROI I hope you enjoy! This episode is brought to you by Roast Magazine! Visit them and subscribe over at: www.roastmagazine.com Subscribe to Roast Audio Articles!  https://www.roastmagazine.com/audioarticles/   Links: https://www.philzcoffee.com https://www.linkedin.com/in/andi-trindle-mersch/   Related Episodes: RoR #1: A Conversation w/ Anne Cooper of Equilibrium Master Roasters RoR #2: Exploring Quality Control w/ Spencer Turer of Coffee Enterprises 184 : Making Great Business Decisions w/ Dave Stachowiak   Interested in coffee consulting? Let's talk! Email me: Chris@keystotheshop.com