In this episode, 7-figure merchant Tyler 'Sully' Sullivan from Bombtech Golf teaches us his approach to customer service and how his focus "is shocking customers with amazing service so price and repeat orders are a given."
You'll hear:

How a Facebook Group drives 100x ROI
Why customer service can let you double or triple your prices
Why revenue is a vanity number
Examples of how to wow your customers

In 2018, BombTech Golf sold 170,000 golf clubs resulting in mid seven figure revenue with just three employees and a four hour work week.
Tune in for more details!
Resources

Bombtech Golf - Sully's Shopify store
Klaviyo - Sully's preferred email marketing automation platform
EcomGrowners - Sully's agency

Never miss an episode

Subscribe on iTunes
Join Kurt's newsletter

Help the show

Ask a question in The Unofficial Shopify Podcast Facebook Group
Leave an honest review on iTunes. Your ratings & reviews help, and I read each one.
Subscribe on iTunes

What's Kurt up to?

See our recent work at Ethercycle
Take a ride with Kurt on YouTube
Apply to work with Kurt to grow your store.

Sponsors

Try Bold Product Upsell free for 90 days
Save 20% on Turbo, a blazing fast Shopify theme
Improve your shop’s search engine ranking with Venntov SEO Meta Manager
Outsource your Shopify customer service with Simplr