Today we have the immense honor of talking with Andrew Daday, General Manager of La Marzocco USA! We dive into his leadership,  values, and goals as he heads up one of the worlds most iconic and respected equipment manufacturing companies. Also in this conversation we discuss the critical importance of La Marzocco's relationship with the coffee shop, their vision for sustainability, how they serve such a wide and varied customer base while still pushing the envelope on quality, how innovation goes from idea to implementation, and throughout all this, Andrew give us some excellent management and leadership advice that will have a huge impact on the way you serve. I hope you enjoy this and are inspired!   LINKS:  www.lamarzoccousa.com LM on Youtube       chris@keystotheshop.com