SHIFT BREAK #1 : Welcome to Shift Break! This is a new feature of Keys to the Shop that gives you quick and focused insights, tips, and tools you can use to thrive in the cafe. My hope is that if you are pressed for time you can take something away from these mini-episodes that will positively impact your life. Today I wanted to talk about anger and how you can overcome it when you are on shift. The 3 tips have proven effective in my own career and I hope they benefit you as well.  Thanks for listening and stay tuned for next week's Shift Break!  LINK:  Solving Coworker Conflict: http://www.keystotheshop.com/podcasts/52-2/ chris@keystotheshop.com