With excitement allow me to introduce to you today's guest, Founder and CEO of The Melt Shop, Spencer Rubin.   Check out Blanket Inc. as mentioned ion today's episode! Check out episode 789 AND episode 802 with Ken Schwartz as mentioned in today's episode! Check out episode 786 with Becky Mulligan as mentioned in today's episode. Check out episode 780 with Josh Sharkey as mentioned in today's episode! We talked about Meez, our sponsor for today's episode. Check out our Meez demo below! https://www.youtube.com/watch?v=aECzOsFsE9s Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Love the hustle In today's episode with Spencer Rubin we will discuss: FOH v. BOH Knowing you wanted to be a chef/restaurateur at age 4 Get a mentor Be humble Building a menu Building a menu around one item Finding the right partners Fast casual Scaling Starting a virtual concept Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs.  Train your teams with step by step video and image slideshows that live right alongside the recipe.  Build ops guides and SOPs, create and upload content in seconds.  Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Grit What is your biggest weakness? Patients What's one question you ask or thing you look for during an interview? What do you want to see out of us as an employer? What's a current challenge? How are you dealing with it? making sure our people are safe and happy Share one code of conduct or behavior you teach your team. Love the hustle. Work hard. What is one uncommon standard of service you teach your staff? Empower our team to make decisions What's one book we must read to become a better person or restaurant owner?  The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller and Jay Papasan GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's one thing you feel restaurateurs don't know well enough or do often enough? Take days off Name one service you've hired. Accounting - Paperchase What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Meez - recipe management software If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Find something you can love and have joy in Don't take yourself too seriously Find work-life balance Contact info: Email: Holler@meltshop.com Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an hone