Call Centre Times Book 3

By Brian Von Blimp

The call centre world as experienced by Brian a tenured German BPO rep that lived and works in Asia. Brian worked in tech support, sales and other roles. His experiences were many and varied. There were more issues than tissues and several were both happy and sad ones; this was balanced out by different people and accounts. These were many of Brian's call centre experiences. Read about it in this third book of a series of three. It's not just phone calls and metrics. Call Centre Times Book 3 is a contemporary poetry collection set in a high tech world. Brian spent his time between Manila Philippines and Bangkok Thailand. This is his journey from newbie rep to experienced tenured agent. The emotions here are typical of the job. If you work in the BPO industry or are thinking of doing so or simply want to learn more this book is for you.

• Language: English
• Publisher: Nick's Poetry Books
• Release date: Feb 1, 2024
• ISBN: 9798224209699

Brian Von Blimp

Brian Von Blimp is into many things. Writing is one. His varied work includes poetry, prose and stories on a variety of topics. Brian loves getting tattooed, hiking the hills, listening to alternative music, drinking beer and living a simple but fulfilling life. Check his work out. He's working on new stories and poetry collections. His writing career is new and he looks forward to writing varied poems and stories. He was born in Germany and likes to travel. His working career includes call centre work.

Book preview

CALL CENTRE TIMES BOOK 3

Brian Von Blimp

I M P R I N T

CALL CENTRE TIMES BOOK 3 by Brian Von Blimp or other named writers where stated.

© 2024. Brian Von Blimp or other named writers where stated. All rights reserved.

Author: Brian Von Blimp

Contact: [e-mail]

If you liked the book, then recommend your friends to download their own copy. Thank you very much for respecting the work of the author!

This ebook, including all its parts, is protected by copyright and must not be copied, resold or shared without the permission of the author.

Copyright 2024 Brian Von Blimp or other named writers where stated. All rights reserved.

Only a single paragraph maybe used for reviewing purposes. Credit Brian Von Blimp or other named writers where stated as author.

Disclaimer:

This book is a work of fiction. Any resemblance to any person, living or dead, is purely coincidental. The names of people, places, and/or things are all created from the author’s mind and are only used for entertainment.

Cover photo by P.J. Reed.

Other photos by Brian Von Blimp or named sources.

Contents

Introduction

Poems

Bio

Introduction

The call centre world as experienced by Brian a tenured German BPO rep that lived and works in Asia. Brian worked in tech support, sales and other roles. His experiences were many and varied. There were more issues than tissues and several were both happy and sad ones; this was balanced out by different people and accounts. These were many of Brian's call centre experiences. Read about it in this third book of a series of three. It's not just phone calls and metrics. Call Centre Times Book 3 is a contemporary poetry collection set in a high tech world. Brian spent his time between Manila Philippines and Bangkok Thailand. This is his journey from newbie rep to experienced tenured agent. The emotions here are typical of the job. If you work in the BPO industry or are thinking of doing so or simply want to learn more this book is for you.

CALL CENTRE TIMES BOOK 3 POEMS

(the call centre world as experienced by Brian a tenured German BPO rep who lives and works in Asia)

Dollars Not Items

And so it happened again

The client came over from New Zealand

The support ran about like kids

Grabbing baseball caps and t shirts

Keeping them for themselves

Like the previous caps and tops

All those months ago

The reps looked on silently

Their eyes seeing all things

Remembering knowing accepting

This is the way your support is

TLs and managers getting the wanga

Not a single one for the reps

What of my sale for Friday?

We'll fight for that his TL said

Your sale today you keep the cash

The client gave you from his wallet

Would you rather have cash or snacks?

You've a point there TL the cash

I'll keep the cash thanx

The male secretary asked him

Does he want to swap the dollars

For Thai currency?

No Brian said he'll frame it

His 10 dollars has a story

A result from his 3 user sale

Given to him by the client

Nobody will spend it

It's going on the wall

In a Perspex frame

Screw the snacks caps and tops!

Let the support have them all

Ball Itch

In the call centre

A rep asked his pal

Who should get Jock Itch?

Both had it before

The other 2 reps looked puzzled

Then one understood

And said Ball Itch

Yes who wants Ball Itch next?

Not I retorted the older rep

The younger one can have it then

I put apple cider vinegar on it

The rep that had it before said

It took the itching away

Better than 300 peso cortisone

We'll call you the Vinegar Joe

His mate laughed

I used peroxide and cream

When they had a meeting with TL

The rep asked the TL

Who'll get Jock Itch next?

We both had it

Now it's their turn

All were unanimous

The younger one gets it

Crizzle Grizzle

Mamasan was in a foul mood

Shouting at 3/4s of a team

They were all silent and forlorn

Her words washed over