Call Centre Times Book 2

By Brian Von Blimp

The call centre world as experienced by Brian a tenured German BPO rep that lived and works in Asia. Brian worked in tech support, sales and other roles. His experiences were many and varied. There were more issues than tissues and several were both happy and sad ones; this was balanced out by different people and accounts. These were many of Brian's call centre experiences. Read about it in this second book of a series of three. It's not just phone calls and metrics. Call Centre Times Book 2 is a contemporary poetry collection set in a high tech world. Brian spent his time between Manila Philippines and Bangkok Thailand. This is his journey from newbie rep to experienced tenured agent. The emotions here are typical of the job. If you work in the BPO industry or are thinking of doing so or simply want to learn more this book is for you.

• Language: English
• Publisher: Nick's Poetry Books
• Release date: Oct 22, 2023
• ISBN: 9798215817803

Brian Von Blimp

Brian Von Blimp is into many things. Writing is one. His varied work includes poetry, prose and stories on a variety of topics. Brian loves getting tattooed, hiking the hills, listening to alternative music, drinking beer and living a simple but fulfilling life. Check his work out. He's working on new stories and poetry collections. His writing career is new and he looks forward to writing varied poems and stories. He was born in Germany and likes to travel. His working career includes call centre work.

Book preview

Call Centre Times Book 2

Brian Von Blimp

I M P R I N T

CALL CENTRE TIMES BOOK 2 by Brian Von Blimp or other named writers where stated.

© 2023. Brian Von Blimp or other named writers where stated. All rights reserved.

Author: Brian Von Blimp

Contact: [e-mail]

If you liked the book, then recommend your friends to download their own copy. Thank you very much for respecting the work of the author!

This ebook, including all its parts, is protected by copyright and must not be copied, resold or shared without the permission of the author.

Copyright 2023 Brian Von Blimp or other named writers where stated. All rights reserved.

Only a single paragraph maybe used for reviewing purposes. Credit Brian Von Blimp or other named writers where stated as author.

Disclaimer:

This book is a work of fiction. Any resemblance to any person, living or dead, is purely coincidental. The names of people, places, and/or things are all created from the author’s mind and are only used for entertainment.

Cover photo by P.J. Reed.

Other photos by Brian Von Blimp or named sources.

Image by Lauren

Contents

Introduction

Poems

Stories

Bio

Introduction

The call centre world as experienced by Brian a tenured German BPO rep that lived and works in Asia. Brian worked in tech support, sales and other roles. His experiences were many and varied. There were more issues than tissues and several were both happy and sad ones; this was balanced out by different people and accounts. These were many of Brian's call centre experiences. Read about it in this second book of a series of three. It's not just phone calls and metrics. Call Centre Times Book 2 is a contemporary poetry collection set in a high tech world. Brian spent his time between Manila Philippines and Bangkok Thailand. This is his journey from newbie rep to experienced tenured agent. The emotions here are typical of the job. If you work in the BPO industry or are thinking of doing so or simply want to learn more this book is for you.

Poems

(the call centre world as experienced by Brian a tenured German BPO rep who lives and works in Asia)

Meant It

The Fake God was a real god of sales

He commended Brian on his persistence

And perseverance on the B2B account

Brian thanked the Fake God for his leadership

Both shook hands and meant it

Fake Luck

There after a week of shit

Nothing quite like that

The rep was found out

Seen with his galfriend on the beach

By some benders he knew

He refused their advances

They told his other partner

It went boom kaboom!

He was out of the house

But still in work

Then ill with gout

Plus water on the knee

Days of not walking pain

Karma nailing him for his sins

Then back to work and there

A new lead off the client

They felt sorry for the poor rep

It almost went to a sale

The guy had 4 companies

He was on a roof during the call

Building a house

He also had an occult book shop

Plus a development company

And an adult toy company!

He just needed voip phones

The rep needed a sale

And good vibes

Later voicemail!

American Idealism

Call centre agents are busting their guts

To solve callers' tech concerns rapid

Like the fire brigade racing to the spot

Where an inferno will erupt while a spark

Correct preventative measures work best

Tell that to the cxs who call in

Their TV has no power or screen

Did check the plug or socket?

Before reaching for the phone

And dialling 1800 FUCKED TV?

Let the faraway reps fix it

Instead of the lazy customers

Who don't exercise their brains

American idealism call someone else!

Master Time

Work in a call centre

Part of a team with a TL

Earning your keep

Stressed out wage slave

Keep the wolf from the door

Learn how to do it

Be the master of sales

0 Sales

The Fake God shook Brian’s hand

Said well done on being part of 100 sales

Tho Brian never got a single sale this month

He just dialled 8 monotonous hours

Same old crap next call is his sale

It never happened even when

The Fake God took over a call

A perfect call ideal as a coaching call

Just call me in 2 weeks for the sale

It’s