So......You want to be a Waiter
By Carl Davis
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About this ebook
This book will equip anyone interested in a career in waitering. Topics covered include: Qualities of a good waiter, Opening sequence of the restaurant, types of restaurants, types of services, Traits of a waiter, various tasks before service starts, allocation of service areas, taking bookings, welcoming guests, assigning tables, checking for comfort, order taking, upselling, delivery of food, quality control, wine & champagne bottles opening and serving, teas & coffees and deserts, how to handle difficult customers, closing procedures for the restaurant. It also covers various safety procedures important in the industry.
Carl Davis
Carl Davis holds a Doctorate in Missiology based upon research of Organizational Growth in the Post Modern Society. I started my work life serving in the South African Defence Force – first at the Recruiting Division, then moving to a Medical Command where I served as a Generalist Personnel Officer. For the last two years of my service, I was tasked with the Personnel management of the Integration process, inclusive of entrance and exit strategies. After honorable discharge after more than 10 years in the South African Defence Force, I took up the post of Managing Director of a Non-Government Organization, established to uplift impoverished communities in and around Potchefstroom, while also appointed as a part-time lecturer of undergraduates (specifically on leadership). Three years later I was appointed as Rector, managing an Educational Institute with 4000 students spread over 36 African countries. While in this position I had the opportunity to lecture extensively abroad and published various articles on leadership; with specific emphasis on motivation and group dynamics. I am a strong believer in utilizing a blended and integrated approach in all of the training (including the new material which I developed) I developed which included – Leadership (within a Faith based community), andragogy, and Cultural Diversity management. I am also a graduate of the University of Stellenbosch's Facilitative Leadership Programme (BUVTON), consulting and facilitating with organizations that are "stuck" (- Alice Mann 1998- ) specifically in the process of change management.
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