Resonance: Unleash your brand's potential with video
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About this ebook
For most marketers, video projects are an expensive, stressful waste of time. Yet the 1% that get it right enjoy phenomenal results.
This book will enable you to create video content that actually resonates with your customers and will make them fall in love with your brand, every time.
As a lifelong vid
George Hughes
George Jasper Hughes Jr. the six of eight children birth by George Hughes Sr., and Cora Hughes, born in a coal mining camp in West Virginia, JULY 20, 1938. He enjoyed his young life as child growing up in the coal camp, especially, with other neighborhood kids, looking for adventures traversing the hilly woods surrounding the community. He was too young to comprehend the conditions living in poverty. He was a teenager when his parents relocated the family to Ohio, where he had difficulties with acclamation changes to big city life… resulting in sociological disorders, he became a quiet, shy, bashful teenager…contrarily, though, physically, he became a star athlete, and, participated and excelled in all of Jessup W. Scott’s high school’ sports, in Toledo, Ohio. At nineteen, he was introduced to alcohol for the first time …he begin to like the feeling of confidence and the feelings of mental euphoria the alcohol affected upon his mentality, eventually, resulting in alcoholism. His three marriages ended in divorce….four biological and three step children by first marriage. George has been in sobriety for over forty years and has established a successful life as a writer, and author of his second book, and an established artist in oil painting. His second book;” Mom and Dad”, contains chapters expressing his opinions and beliefs about Family unity, social and political issues.
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Resonance - George Hughes
CHAPTER 1
VIDEO CAN UNLEASH YOUR BRAND’S POTENTIAL
WE LIVE IN ONE OF THE MOST EXCITING TIMES IN HUMAN HISTORY
In the last 10 years, advances in technology have accelerated at an exponential rate. Ours is the time of artificial intelligence, advanced robotics and genetics. We’ve got robots that can walk on two feet, electric driverless cars, drones, space stations and multi-use rockets. We have augmented reality, blockchain, contactless payment and 3D printing. The list goes on.
The internet has also advanced rapidly. It’s virtually unrecognisable from the days of Facebook founder Mark Zuckerberg sitting in his dorm room in 2004, working out how to create a website that he could use to rank the girls in his college on a ‘hot or not’ meter.¹ Today, Facebook has 2.4 billion users and the ability to topple governments and create new presidents.² Social media has now become an integral part of day-to-day life for many of us, and Generation Z (those born after 1997)³ haven’t known life without it. Today, most of us are online, doing everything from ordering groceries to buying clothes, from reading the news to chatting with friends… or even researching how the hell to write a book about video marketing! In 2019, we spent an average of three hours and 15 minutes online in the UK every day.⁴ That figure always blows my mind but, when I think about it, it makes perfect sense.
At the heart of this massive shift is a device that most of us can’t live without: the smartphone. A massive 78% of people own one in the UK,⁵ which is no surprise given all the amazing ways it enriches our lives. We take for granted our ability to reference the entire encyclopedia of the world at the push of a button; listen to any piece of music ever composed or read any book ever written; communicate with anyone, any time through calls, messages and emails; communicate in any language we want using a real-time translator; download apps to assist our daily lives; and even make friends with thousands of people on different continents through social media. We’re living in our own science fiction movie and we don’t even realise it.
For marketers, the invention of the smartphone means that our ability to talk to our customers has reached new heights. Consumers spend a staggering amount of time on their smartphones,⁶ which means we can speak to them wherever they are, 24/7. Imagine that: unfettered access to your customers at any time of the day in any place they happen to be. So, whether they are commuting to work, on their lunch break, waiting in line at the supermarket, relaxing in the bath, or even just before they nod off to sleep, we can reach them through social media, news sites, apps and a whole host of other platforms. For many years now, brands have been moving their marketing budgets away from traditional activities like TV advertising and print, and sinking them into digital. In fact, in 2020 digital advertising accounted for around 66% of all advertising spend in the UK,⁷ dwarfing virtually every other medium.
VIDEO – THE PERFECT COMPLEMENT TO THE SMARTPHONE
We think of online video as being a new phenomenon, but it is just the latest incarnation of a technology that has been around for nearly 150 years. The first moving-image camera was invented by William Dickson, under the guidance of Thomas Edison, in 1880. Imagine how people would have reacted to this new technology, seeing pictures brought to life for the very first time. It would have blown people’s minds. From those initial experiments, by the 1920s Charlie Chaplin and an array of movie stars were entertaining us with silent pictures. They’d discovered how to tell stories using the moving image, to make us laugh, cry and feel true connection with the actors on screen. TV emerged just a few decades later and our favourite shows could now be broadcast direct to our homes. This then advanced to on-demand services like Netflix, BBC iPlayer and Apple TV.
Our smartphones and other smart devices provide the perfect platform for viewing online videos. Superfast broadband and 4G data mean that we can stream movies, TV shows and videos direct to the palm of our hand. On the train to work, we can watch any Hollywood movie we like in high definition. We can catch up on the latest episode of The Crown while running on the treadmill at the gym. And we can flick through endless TikTok videos while waiting to pick up the kids from school. Magazines and news sites now regularly feature video content. And even music and radio platforms like Spotify play videos for us.
But video isn’t just about viewing. We are also now all content creators. We can talk face to face with our family and friends through our smart devices, or communicate with hundreds of people through webinars. During the Covid-19 pandemic lockdowns, UK internet use peaked at an average of over four hours a day.⁸ Much of that was down to video communication through Zoom and other platforms. As well as communicating from our homes, we also don’t think twice about broadcasting ‘live’ on social media from anywhere in the world, even from the top of Machu Picchu if we want.⁹ The fact that we have our own television broadcasting station in our pocket barely makes us bat an eyelash. We capture every single moment of our children’s lives on film because we have an HD camcorder on our phone that’s instantly available at a moment’s notice. And if you want to get some super-slow motion shots of your kid on the swing, that’s also possible, even though just 15 years ago, the only cameras that could shoot in super-slow motion cost about £100,000. You can even create your own YouTube channel about anything you want, from ‘how to do woodwork’ to ‘my thoughts about life’. Oh, and you can monetise that with advertising and become a multimillionaire. Our ability to harness video has had an incredible effect on our daily lives in recent years and, with the advances currently being made in augmented reality, we’re only seeing the start of it. You can watch a series of videos I recorded about this subject by following this link:
www.resonancebook.co.uk/videos
VIDEO OFFERS A GOLDEN OPPORTUNITY FOR MARKETERS
There are now a phenomenal number of tactics a marketer can deploy when trying to communicate with their customers, and there are countless marketing technologies available to us: from SEO to Google Ads, experiential campaigns to email marketing. Just 10 years ago, there were around 150 marketing technologies on the market; today, that number is closer to 8,000.¹⁰ Knowing where to invest your budget, time and energy can be an absolute minefield, as well as a huge suck on resources. Yet video marketing has quietly powered through as a solid, reliable and highly effective marketing tactic. As a result, it is the fastest growing advertising medium and a whopping one-third of global online display advertising budgets are now spent on video.¹¹ So if you aren’t riding that wave yet, you should be.
For marketers, the trend for video content creation and consumption presents a rare opportunity to reach our customers and advertise to them using our own video content. When they are watching videos about sourdough baking techniques on YouTube, we can be there. When they are reading the latest news or looking at the latest celebrity gossip, we can be there. Shopping sites, film streaming sites, online magazines, instant messaging, smartphone apps, email… the list goes on. So, whether you decide to run adverts on Google, start your own YouTube channel, try to master TikTok, or just include video as part of an email campaign, you should know that you are harnessing a medium your customers are already engaging with and deriving huge pleasure from. Here’s just a few of the reasons that video works so well as a medium:
▸Video catches people’s attention far more than static content ever will. It enables your brand to stand out in a noisy landscape where your competitors might still be using static imagery and copy.
▸You can give your customers a huge amount of information in a short, compelling way that maximises their time.
▸Video engages the viewer’s senses through sight and sound to deliver a more gratifying sensory experience.
▸It helps build trust in your brand, validating your products and reinforcing your brand image.
▸Through video, you can stir emotions, bringing people moments of pleasure or reducing them in an instant to compassion or sadness. This enables you to communicate with your customers on a far deeper level and to create an emotional connection that makes them ‘feel’ something about your brand.
▸Video is the ultimate vehicle for storytelling. You can capture your audience’s imagination, transporting them away for a moment and engaging them in your world.
▸Video creates greater impact, is more memorable and ultimately leads to better purchase decisions in your customers (with more comments and shares achieved for a lower cost per click).
The great news is that many brands are still engaging in old-fashioned marketing techniques like TV, print and radio, despite the clear evidence that digital is more effective. Even so, of the one-third who are investing in video marketing, most have failed to unleash its full potential. This means the video space is still hugely up for grabs and, if you get your strategy right, you can make your brand thrive. For those brands that are forward thinking and embrace a video-first strategy, success follows quickly. Red Bull, Patagonia and Lego are all examples of brands that have thrived through transforming themselves into video content publishers. They all have incredible YouTube channels that are a must-have destination for fans. They not only have a loyal tribe of followers who buy in to their entire ethos as a brand, but they also dominate their sector with brand recognition that transcends the products they sell. The longevity that comes with this strategy has secured these brands a bulletproof status that seems impossible to shake.
In 2014 feminine hygiene brand Always created a video titled ‘Like a Girl’ that was designed to drive conversation around women’s self-esteem. I won’t spoil it for you by giving too much detail, but it put women on camera to talk about what that phrase means to them. The film is an emotional watch and the message is powerful. It went viral, with over 90 million views and 4.4 billion media impressions. Not only that, but it actually made a real difference to people’s perceptions. A study found that 70% of women and 60% of men claimed that ‘The video changed my perception of the phrase like a girl
’.¹²,¹³ I’m a recent father of a baby girl who I hope will grow up to be strong and confident. Rewatching that video as part of the research for this book literally brought a tear to my eye. That’s the power of video.
The brands that are leading the way in video content creation achieve something very few manage to do: they create content that truly resonates with their audience. It’s this resonance that has propelled them into the spotlight and made them stand head and shoulders above their competition. When you tell a story through video that resonates deeply with your audience, you will not only capture their attention but you will position your brand in a completely different light. You can form bonds with them that go far beyond traditional advertising. Think about the video you could be creating for your brand; how can it revolutionise your