The social media guide: The secrets of social success for small businesses (English Edition)
By Bart Manson
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About this ebook
The internet is flooded with help services, and also other that are getting in the way, but we have come up with all the topics of social media business under the sun,
So don't worry, we've done the hard work for you to get your digital program up and running, so you can use it as a powerful help mechanism and reach your business goals one day dreamed of.
Continue reading to learn how to put together the key pieces of your company's social media marketing program and start engaging your audience
Bookerang Editora.
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The social media guide - Bart Manson
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01. ESTABLISHING A COMMUNITY
Often, brands forget one crucial aspect of social media: the social part. If you’re guilty of this, it’s time to shift your thinking. Instead of approaching your channels as message boards for one-way communication, try thinking of them as forums to engage your audience. This teaches you what’s top of mind for your consumers, including:
— What content they engage with
— What topics they’re interested in learning more about
—What questions they have about your brand or industry
Depending on your objectives for social media, establishing and maintaining a community can be more valuable than vanity metrics such as the number of likes your posts get or how many followers your brand acquires. Why? Because when you invest in growing a strong community that engages with your brand on social media, you’re also building trust between your brand and its customers and prospects.
Every action your brand takes on social—from likes and shares to comments and follows—contributes to how your followers perceive it. If people like the content you’re sharing, or have had positive interactions with your brand through your social channels, they’re more likely to speak highly of your business and recommend it to others.
DOS:
• Do answer questions people have about your business
• Do offer value