Leadership Keys Field Guide: Emotional Intelligence Tools for Great Leadership

By Reldan S Nadler PsyD

Closing the Gap Between the Theory and Practice of E.I.

Ideal for leaders, coaches, consultants and trainers, this book is a powerful desk reference that gives the keys for raising Emotional Intelligence to their leaders and teams.

Leadership Keys Field Guide describes for the leader how to use specific tools to raise EI. These tools give the leader the prescription, procedure or best ways to accomplish daily leadership tasks such as: delegation, giving feedback, coaching, managing up, making good decisions and getting buy-in. This guide compliments the Leaders keys cards and the free Leadership Keys iPhone App.

The sets of Leadership Keys and the Field Guide gives you hard hitting strategies and actions to develop more Emotional Intelligence and Star Performance in your organization.

• Language: English
• Publisher: Reldan S Nadler PsyD
• Release date: Oct 1, 2011
• ISBN: 9780975947760

Reldan S Nadler PsyD

Relly Nadler, Psy.D. MCC: Relly is a licensed psychologist and a Master Certified Coach (MCC). He has been doing Executive Coaching since 1995 and is a faculty member of the College of Executive Coaching. Relly is the president and CEO True North Leadership, Inc. an Executive and Organizational Development firm. He brings his expertise in Emotional Intelligence to all his keynotes, consulting, coaching and training. He has designed and delivered many multi-day executive boot camps for high achievers in Fortune 500 companies. Relly has coached CEOs, presidents and their staffs, developed and delivered innovative leadership programs for such organizations as Anheuser-Busch, BMW, EDS, MCI, DreamWorks Animation and Vanguard Health Systems, and created and facilitated team trainings for Comerica Bank, America Honda and General Motors Defense. He is the author of four best-selling leadership and team performance books, and is a sought-after speaker and consultant on leadership, emotional intelligence, teambuilding, executive coaching, and experiential learning. Relly’s fifth book, Leading with Emotional Intelligence: Hands-On Strategies For Building Confident and Collaborative Star Performers is published by McGraw-Hill, a 2011 release and out now. It contains over 100 strategies on how to raise the EI for leaders and their teams. Leadership Keys Field Guide describes for leaders how to use specific tools to raise EI. These tools give leaders the prescription, procedure or best ways to do the daily leadership tasks such as: delegation, giving feedback, coaching, managing up, making good decisions and getting buy-in. This guide compliments the Leadership Keys cards and the free Leadership Keys iPhone App. For FREE assessments, tools and articles go to: www.truenorthleadership.com He lives in Santa Barbara, California, with his wife, Juli, and their two children, Dillon and McKensey.

Book preview

Emotional Intelligence Tools for Great Leadership

by

Reldan S. Nadler, Psy.D.

Smashwords Edition

A Division of True North Leadership, Inc.

1170 Camino Meleno

Santa Barbara, CA 93111

805-683-1066

Fax [phone]

www.truenorthleadership.com

Copyright © 2007-2011 by Reldan S. Nadler, Psy.D.

A Division of True North Leadership, Inc.

1170 Camino Meleno

Santa Barbara, CA 93111

805-683-1066, Fax [phone]

www.truenorthleadership.com

All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by an information storage and retrieval system, without permission in writing from the publisher.

This publication is designed to educate and provide general information regarding the subject matter covered. It is not intended to replace the counsel of other professional advisors. The reader is encouraged to consult with his or her own advisors regarding specific situations. While the author has taken reasonable precautions in the preparation of this book and believes the facts presented within the book are accurate, neither the publisher nor author assumes any responsibility for errors or omissions. The author and publisher specifically disclaim any liability resulting from the use or application of the information contained in this book. The information within this book is not intended to serve as emotional or therapeutic advice related to individual situations.

Publisher’s Cataloging-In-Publication

Nadler, Reldan S., 1951

Leadership keys field guide: emotional intelligence tools for great leadership / by Reldan S. Nadler. — Santa Barbara, CA : Psyccess Press, 2007.

p. ; cm.

ISBN-13: 978-0-9759477-6-0

Includes bibliographical references.

1. Leadership. 2. Emotional intelligence. 3. Personnel management.

I. Title.

Author Photograph: Juli Hayes

Book Consultant: Ellen Reid

CONTENTS

INTRODUCTION

WHAT IS EMOTIONAL INTELLIGENCE?

Micro-Initiatives Create Macro-Impact

Who Should Use the Keys?

When to Use the Keys

How to Use the Keys

Why Improve Your EI?

Consequences of Not Raising Your EI

THE 10 LEADERSHIP KEYS

#1. Leadership Two-Step

#2. Delegation

#3. Giving Feedback

#4. Coaching for Performance

#5. Assumption Ladder

#6. Assumption Ladder Applications

#7. Emotional Audit

#8. Tell, Sell, Test

#9. Managing Up and Partnering

#10. White Space Issues

NOTES

REFERENCES

ABOUT THE AUTHOR

INTRODUCTION

Leadership Keys is a desk reference of easy-to-use tools, skills, and actions designed to immediately raise your Emotional Intelligence (EI) and create more Star Performers in your organization. People who possess high Emotional Intelligence succeed at work (performing in the top 10 percent), build flourishing careers, cultivate long-lasting relationships, and create a balanced work/home life.

This field guide offers extra information and support to help you use the Keys and get a jump-start on raising your Emotional Intelligence. Get ready to practice and perform these simple tools to turn your leadership and your teams from good to great!

WHAT IS EMOTIONAL INTELLIGENCE?

Emotional Intelligence means exhibiting a good balance of personal and social competencies in the following four distinct areas of behavior and leadership:

1. Self-Awareness—Understanding yourself

2. Self-Management—Managing yourself

3. Social Awareness—Understanding others

4. Relationship Management—Managing others

Below are the 20 competencies presented by the authors Cherniss and Goleman in The Emotionally Intelligent Workplace.¹To be a Star Performer, you do not have to excel in every competency inside of each of the four areas. Your goal, instead, is to develop a good balance across the board. Note that the competencies you see in BOLD are featured in the Leadership Keys.

THE 4 AREAS AND 20 COMPETENCIES OF EMOTIONAL INTELLIGENCE