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    The Critical Moments: Navigating Power Plays, Outbursts, Ultimatums, and More
    The Critical Moments: Navigating Power Plays, Outbursts, Ultimatums, and More
    The Critical Moments: Navigating Power Plays, Outbursts, Ultimatums, and More
    Audiobook1 hour

    The Critical Moments: Navigating Power Plays, Outbursts, Ultimatums, and More

    Written by Michael Wheeler

    Narrated by Derek Shetterly

    4.5/5

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    About this audiobook

    There’s a turning point that often happens in negotiation, a moment when you realize that if you choose one path, you’re forgoing another. These small moments can have profound effects that you may not notice until hindsight, and handling them well can spell the difference between “deal” and “deadlock.” What should you do in such moments?

    In The Critical Moments, an audio course from Scribd Coach, Harvard Business School negotiation professor Michael Wheeler explores how you can handle these all-important moments in negotiation by learning to anticipate them and respond effectively to surprises. In the course, Wheeler explains how to develop an agile mindset to foresee unexpected dangers; how to handle emotional outbursts, from others or yourself; how to identify when the balance of power shifts in negotiation (and what to do about it); and how to navigate high-risk scenarios like ultimatum brinkmanship.

    One of the most important parts of negotiation is coming prepared. The Critical Moments will help make you ready for almost anything.

    LanguageEnglish
    PublisherScribd Coach
    Release dateSep 13, 2022
    ISBN9781094444529
    Author

    Michael Wheeler

    Michael Wheeler is an award-winning professor at Harvard Business School who has taught negotiation to thousands of MBA students, executives, managers, and public officials from companies and organizations around the world. Wheeler is editor of the Negotiation Journal, published by the Program on Negotiation at Harvard Law School, and co-chairs the board of the non-profit Consensus Building Institute. He lives in historic Gloucester, Massachusetts, his hometown.

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    Reviews for The Critical Moments

    4.5/5

    64 ratings3 reviews

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    • 5/5
      This is a very nice book! It provides best lessons and strategies on how to handle difficult negotiations! Definitely a must read!
    • 5/5
      Amazing but missing some knowledge such as BATNA and other terms
    • 4/5
      Pros: Quick read, definite applicable content, level headed responses and written with education of reality in mind.

      Cons: sometimes felt a bit fast. This author densely packs in key concepts, however a few times I felt wanting more around understanding of the theory behind certain items. Not a con really of the content, but maybe format.

      Overall I really liked it, and it taught me some real world applicable skills.