In this episode of FinTech's DEI Discussions, recorded live at PAY360,  Nadia is joined by Monica Nguyen, Customer Success Manager at ONE. Monica passionately explores the necessity of fostering inclusive, customer-focused environments in FinTech. She discusses the significant impact diverse teams have on innovation and shares strategies for attracting and retaining diverse talent.This episode discusses enhancing client relations, implementing user-friendly payment systems, and driving diversity, equity, and inclusion in the fintech industry. Offering valuable insights for professionals and enthusiasts eager to understand the transformative potential of inclusive practices in financial technology, this episode is not to be missed! For more episodes, please visit our website www.harringtonstarr.comFor more information about PAY360, please visit www.pay360event.com