On this latest episode of FinTech's DEI Discussions, Adam Preis, Director of Product/Solution Marketing at Ping Identity.In this episode, Adam sheds light on the universal digital vulnerability that affects individuals in diverse contexts, emphasising the importance of an inclusive design approach in technology development.The conversation explores three domains of universal digital vulnerability—contextual, inherent, and systemic factors. Adam discusses the importance of adaptive identity, connected peer circles, and balanced security to effectively address these challenges.Adam provides valuable guidance for fostering an inclusive workplace culture, incorporating team values, ESG initiatives, and considering regulatory impacts. His emphasis on dedicating 80% of effort to understanding problems before proposing solutions aligns with the continuous review and user insights crucial for positive change.