On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes David Hong, Vice President of Field Operations at San Francisco’s Mesosphere. David is an accomplished sales operations leader. Prior to leading the team at Mesosphere, he held high ranking sales ops positions at notable Bay Area companies such as Lookout, PagerDuty, OpenDNS, and Meraki.  Throughout the pod, Collin and David discuss everything from David’s professional philosophy to effective qualification methods to detailed Salesforce processes. Highlights include: David’s definition of sales operations (10:54), the varied projects David has worked on (21:15), Mesosphere’s MEDDPICC process (35:04), sales operations advice (49:18), and cold call Collin (54:13).