24 min listen
SaaS Metrics Maturity Model - Part 2
SaaS Metrics Maturity Model - Part 2
ratings:
Length:
24 minutes
Released:
Apr 25, 2024
Format:
Podcast episode
Description
Dave "CAC" Kellogg and Ray "Growth" Rike continue their discussion on the SaaS Metrics Maturity Model which includes the below five levels:Level 1: FoundationLevel 2: TrustLevel 3: Strategic LinkageLevel 4: Metrics CultureLevel 5: TrajectoryLevel 1: Lay the foundationDefinitions and calculationsPipeline stages, forecast categories, close dates, values, SaaS metricsSemantics - what do words like best case, forecast, commit and downside meanInstrument underlying systems (GL, CRM, Billing, HCM, etc)Consider Metrics CommitteeLevel 2: Build trustTemplates, templates, templatesMetrics selection & presentationHistory & context - always include footnotes on how metrics are calculatedRegular Cadence: which templates used at which meetings?Continuous improvement - fix data at the source, improve templatesLevel 3: Link Metrics to Business StrategyIdentify your top challenges Define 4-6 strategic goals - align metrics to those goalsLink department, team and individual objectives to the company metrics (OKRs)Level 4: Build a metrics cultureDemand numeracyManage to the regular metrics publishing cadenceMetrics conversations about the business impact NOT the metric calculation methodLevel 5: Agree on strategic trajectoryLong-range, driver-based modelsTimeframe: When are metrics goals targeted to be achieved, what are the milestones towards goalSequencing: Not everything at once - what is the priority order and associated timeframe for each metric's goalIf you are a creator, user or participant in how your company uses metrics to measure performance, inform decision making and/or report performance to your boss, your board and your investors this conversation will be valuable!!!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Released:
Apr 25, 2024
Format:
Podcast episode
Titles in the series (40)
Pipeline Measurements - SaaS Talk™ with the Metrics Brothers by SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders