On this episode, Lauren interviews Alwar Pillai, the CEO and Co-founder of Fable, a company that helps organizations build accessible and inclusive technology. They discuss the importance of accessibility in technology and the challenges of building inclusive products. They also explore the role of design in accessibility and the impact of inclusive design on user experience. Plus, Alwar emphasizes the competitive advantage of accessibility and the importance of serving the largest untapped consumer segment in the world - people with disabilities.Tune in to learn:The Importance of Accessibility in TechnologyThe Key People Being Left Out in Digital ProductsThe Challenges of Building Inclusive TechnologyCreating Inspiration and Shifting PerspectivesThe Role of Design in AccessibilityThe Impact of Inclusive Design on User ExperienceAdvice for Customer Experience LeadersThe Importance of Internal Culture–Imagine running your business with a trusted advisor who has your success top of mind. That’s what it’s like when you have a Salesforce Success Plan. With the right plan, Salesforce is with you through every stage of your journey — from onboarding, to realizing business outcomes, to driving efficient growth. Learn more about what’s possible on the Salesforce success plan website.  Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.