Building "products that count" involves more than just developing a great product, it's about creating a memorable user experience from beginning to end. Sure, making sure your infrastructure is technically solid and functioning is integral, but how do you make this process inspiring? How do you create a process that encourages the user to integrate your product into their daily life? and share it with their friends and peers? In this month's podcast episode, I chat with Box CPO Jeetu Patel about how you can begin building the user experience in early development and how you can have the biggest customer impact at scale.