33 min listen
From McKinsey to Aetna to Harvard Business School, my 1:1 with David Edelman
From McKinsey to Aetna to Harvard Business School, my 1:1 with David Edelman
ratings:
Length:
45 minutes
Released:
Sep 15, 2023
Format:
Podcast episode
Description
My guest today is David Edelman. David's the former CMO of Aetna, and he's currently a senior lecturer in marketing at Harvard Business School. I've known David well over 10 years and we had an absolutely fascinating conversation focussing initially on AI and and the customer experience.One of David's recent HBR articles was "Customer Experience in the Age of AI" which are two topics that are very near and dear, at least they should be, for every marketer of the world. I hope you enjoy my conversation.Links
David's LinkedIn
Steve's LinkedIn
David's LinkedIn
Steve's LinkedIn
Released:
Sep 15, 2023
Format:
Podcast episode
Titles in the series (38)
She’s got the rite stuff. My 1:1 with Jeanniey Walden, CMO of Rite-Aid & Thrifty Ice Cream & host of Liftoff by The CMO Whisperer