Most trainings, certifications, and designations financial advisors receive fail to teach the difference between crunching numbers and working with emotional human beings on the emotionally-charged topic of money. Working with human beings requires a completely different skill set centered on building trust, uncovering values and emotions around money, and changing behavior. A skill set that sits at the core of financial therapy. And, fortunately, Dr. Kristy Archuleta is the foremost authority on briding the gap between financial therapy skills and financial planning. We discuss: The "No Advice" rule she teaches for every first meeting The invisible cues that influence conversations with prospects and clients The #1 thing you can do to positively affect a meeting that NOBODY actually does The correlation between the quality of relationships with clients and the outcomes they achieve The most influential tool an advisor has to help clients change behavior And way more! *For more resources discussed in this episode, check out www.wiredplanning.com/episode51 *For more resources and insights on mastering the human side of money (including our popular "Wisdom Round-Up" email), go to www.wiredplanning.com. *Follow Brendan for insights on mastering the human side of advice: Twitter LinkedIn