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#272: Forever Unified: Customer and Employee Experience, with David Ostberg, Medallia

#272: Forever Unified: Customer and Employee Experience, with David Ostberg, Medallia

FromThe Agile Brand™ with Greg Kihlstrom


#272: Forever Unified: Customer and Employee Experience, with David Ostberg, Medallia

FromThe Agile Brand™ with Greg Kihlstrom

ratings:
Length:
16 minutes
Released:
Aug 23, 2022
Format:
Podcast episode

Description

Today we’re going to talk about Customer Experience and Employee Experience and how these are forever unified. For the show today, to help me discuss this topic, I’d like to welcome David Ostberg, Solutions Principal, Employee Experience at Medallia. RESOURCES The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast   Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com    Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/    For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com    The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
Released:
Aug 23, 2022
Format:
Podcast episode

Titles in the series (100)

One of the leading marketing technology, customer experience, and digital transformation podcasts features executives and thought leaders from top brands and platforms who talk about the trends driving the industry forward, like first-party data strategies, artificial intelligence, journey orchestration, and more. The Agile Brand is hosted by Greg Kihlström, advisor and consultant to leading brands, speaker, entrepreneur, and best-selling author. It provides a fresh perspective on the continually evolving dynamic between brands and the audiences they serve.